We are looking for a seasoned individual contributor at the Vice President level to join our Consulting and Client Lifecycle Management (CLM) practice. This role is ideal for senior-level Business Analysts or Project Managers with AML/KYC domain expertise and a strong background in transformation programs across technology, people, and operations.
The successful candidate will work closely with internal teams and clients to deliver regulatory-driven change, KYC uplift programs, and CLM transformation projects. This is a hands-on role requiring the ability to navigate complex operating models, drive data-led insights, and support large-scale change initiatives from design through to execution.
Key Responsibilities:
KYC & CLM Delivery
- Act as a subject matter expert (SME) in KYC/CDD/EDD processes and related regulatory frameworks.
- Review and uplift KYC documentation, client outreach processes, and risk assessments in line with client and jurisdictional requirements.
- Provide SME support in client due diligence, onboarding, and periodic review transformation programs.
- Ensure compliance with SLAs and regulatory obligations across project deliverables.
Business Analysis & Transformation
- Perform current-to-target state analysis for CLM processes, systems, and data.
- Support the design and implementation of target operating models (TOMs) and workflow enhancements.
- Lead requirement gathering, stakeholder interviews, and process mapping activities.
- Translate business requirements into clear documentation, including BRDs, FRDs, and user stories.
- Apply data analytics to support process optimization, regulatory reporting, and decision-making.
- Drive transformation initiatives across technology, people, and operations.
- Contribute to regulatory remediation, cost efficiency, and CLM modernization initiatives.
Client & Project Engagement
- Collaborate directly with client stakeholders across Legal, Compliance, Operations, and Technology.
- Support project planning, milestone tracking, and reporting for transformation programs.
- Engage with delivery leads to ensure successful execution of CLM change programs.
- Prepare and present findings, insights, and recommendations to clients and internal teams.
Job requirements
Key Requirements:
- Preferred 10 years of experience in the financial services industry, with solid exposure to KYC, Client Onboarding, and transformation/change initiatives.
- Strong AML/KYC domain knowledge with the ability to apply regulatory standards in practical transformation scenarios.
- Proven experience as a Business Analyst or Project Manager, with strong skills in translating business requirements into solutions.
- Hands-on involvement in transformation programs involving technology, operations, and data workflows.
- Proficiency in data analysis or analytics tools to support project delivery and insight generation.
- Prior consulting or client-facing project delivery experience is advantageous.
- Strong communication, stakeholder engagement, and documentation skills.
- Analytical mindset with the ability to handle complexity and drive clarity.
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