Full Time

Senior Manager KYB

Mumbai
India

As a senior leader in our KYB/KYC Compliance function, your day will be a dynamic blend of strategic oversight, operational excellence, and cross-functional collaboration. You’ll be at the heart of shaping how compliance scales across the Group, using both deep regulatory expertise and cutting-edge technology.

Key Responsibilities:

  • Onboarding Complex Organizations: Your primary focus will be leading the onboarding of highly complex organizations and financial institutions, ensuring thorough due diligence, timely reviews, and effective risk management.
  • Strengthening the KYB Framework: You’ll refine and enhance onboarding procedures across the Group, ensuring consistency, depth, and speed in application reviews and escalation handling.
  • Driving Automation & Innovation: Partner with tech teams to streamline compliance operations through automation and machine learning, building scalable solutions for a fast-growing organization.
  • Leading Compliance Strategy: Define and execute the strategic direction of KYB/KYC operations, aligning regulatory requirements with business goals.
  • Stakeholder Engagement: Act as the primary liaison with MLROs, regulators, and external partners, ensuring transparency and trust in all compliance matters.
  • Performance & Risk Reporting: Prepare and present key reports to Senior Management and Compliance Committees, offering insights into performance, risk exposure, and operational health.
  • Team Leadership & Development: Oversee training initiatives, build team capabilities, and ensure consistent knowledge standards across regions.
  • Operational Excellence: Monitor KPIs and SLAs, ensuring the team consistently meets performance benchmarks.
  • Documentation & Governance: Ensure all reviews and investigations are properly documented in line with Group standards.

Requirements:

  • Minimum 10-12 years of experience in KYB, complex organizations & FI’s onboarding, Sanction Screenings, Investigations-related work
  • Ability to work in a challenging, highly regulated environment, serving as the primary liaison with MLROs, regulators, and other external stakeholders
  • Good understanding of the Payments/Fintech industry
  • ACAMS certification is preferred but not mandatory
  • Strong Interpersonal and English communication skills (both verbal and writing).
  • Strong problem-solving and analytical skills with an investigative mindset.
  • Team player, but also able to work independently and self-motivated.
  • Attention to detail, efficiency, and ability to work under pressure within tight deadlines.
  • Good hands-on experience with Advanced MS-Excel including Macros is an added advantage. Knowledge with data analytics will be an added advantage (not mandatory).
  • Willingness to learn continuously and keep up to date with the Payments industry and its regulatory landscape.
  • Experience to build, lead and motivate a Compliance Operations team.
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