KYC Client Outreach

Job ID: R0358527

Job Title:

KYC Client Outreach, Associate

Location: Bangalore, India

Role Description

• KYC Client Outreach function is responsible for supporting Know Your Customer (KYC) execution in accordance with the Bank compliance policies and procedures.
• The role plays an important part as liaison between stakeholder groups involved in the delivery of KYC processes.
• Single point of contact to interact with business/clients to obtain KYC, Tax, and regulatory requirements for all onboarding and periodic reviews.
• Exhibit the highest standards of client engagement with transparency and focus on the client experience.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Liaise with internal and external stakeholders on a daily basis (KYC operations, Business, compliance, CoE, clients)
• Ensure that all required documents and data from clients is collected and stored in Vantage and as such delivered to the CDU for further processing in line with regulatory and internal requirements, including FATCA, CRS, ESR (Environmental and Social Responsibility).
• Understand and confidently communicate the KYC requirements to internal and external stakeholders
• Support and educate clients on KYC initiatives of the bank and general KYC/AML requirements
• Acquire and maintain accurate KYC documentation
• Validate provided documentation for reasonableness and completeness
• Ensure high quality customer experience
• Monitoring and supervision of KYC control environment

Your skills and experience

• Previous experience in KYC/AML in a client facing environment is highly preferable
• Fluency in English both verbal and written is required to support.
• Highly analytical person with ability to recognise important information and identify risks
• Strong organisational skills with excellent attention to detail
• Ability to deliver to a high standard under pressure and short deadlines
• Ability to multitask and manage a high number of priorities
• Good knowledge of MS office package (Word, Excel, Powerpoint)

How we’ll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs