VP AML KYC II

Vice President, Anti Money Laundering/Prevention/Know Your Client Manager II

Vice President, Anti Money Laundering/Prevention/Know Your Client Manager II

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Vice President, Anti Money Laundering/Prevention/Know Your Client Manager II to join our Global Sanctions Operations team. This role is located in Pune

In this role, you’ll make an impact in the following ways:

• Serve as the primary point of contact for clients and client service teams regarding sanctions-related inquiries and issues. Provide timely and accurate information to clients, ensuring their needs are met and concerns are addressed.
• Drive proactive client experience and client service deliverables to show consistent improvement in the service metrics
• Identify opportunities for process improvements and work with the team to implement changes that enhance efficiency and client satisfaction.
• Maintain detailed records of all client interactions and sanctions-related activities. Prepare regular reports on compliance activities and client service metrics.
• Ensuring best in class execution of BAU by identifying suspect and referring or escalating in a timely manner. Publishing of periodic metrics and tracking reasons for deviation from agreed levels.
• Ensure Screening Payments/SWIFT Messages in accordance with Sanctions screening policies, procedures, and practices to ensure compliance with laws and regulations.
• Constant and regular review of processes and performance with a focus on improving departmental competencies / KPIs.
• Review staffing and volume trends to ensure the optimal capacity plan is in place.
• Monitor and report shift and site/ shift performance by developing an environment of continuous focus on quantifiable productivity and quality.
• Constant and regular reviews for direct reports by setting expectations regarding proper direction that leads to accountability. Develop and lead a team that is responsive to dynamic organizational and operational changes.
• Interfacing with multiple functional areas (Audit/Ops/QA/Tech), Clients, Internal/External Customers and Compliance for effective functioning of process.
• Identify opportunities for process efficiencies & implement solutions in a controlled manner
• Participate or lead other sanctions Screening or Line of business aligned initiatives as necessary
• Manage and execute complex projects and ensure that project deliverables are met with the appropriate due diligence and system integration.
• Responsible for the overall Performance Management and Talent Review process.
• Exhibit effective communication with key stakeholders by exercising good judgment with a degree of confidentiality.

To be successful in this role, we’re seeking the following:

• Min 10+ years of experience is required
• Prior experience and working knowledge of compliance /sanctions screening is mandatory (Working/Expert Knowledge of SWIFTS & international payment conventions & practices is an advantage).
• Data Analysis and Visualization skills will be an added advantage
• Outstanding client management, partnership building, leadership and direct experience of dealing with multiple stakeholders at one time.
• Excellent interpersonal skills necessary to work effectively with colleagues and senior management.
• Experience of working / partnering with Risk, Audit and Compliance to ensure that the overall organizational objectives are met.
• Excellent written & oral communication skills with strong analytical skills
• Sound understanding of risk management, audit methodologies & Fund Transfer Guidelines. the site and across the business
• Proven ability to build strong business relationships within A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate
• Knowledge of MS Access, Excel, PowerPoint, and Word