TM & Fraud Specialist

• Develop risk-mitigating typologies and risk-based scenarios in line with BU EWRA output.
• Act as a point of contact for TM and Fraud intelligence sharing across Life 1LoD FC.
• Develop and refine TM and Fraud typologies and threat-based scenarios on an ongoing basis, leveraging intelligence provided by the 2LoD Investigations team.
• Oversee the implementation of robust Fraud prevention and detection measures across business teams and TPAs/TAs.
• Support the design and built of solutions that enable delivery of Fraud and AML monitoring capability across M&G business
• Delivers expert advice or service, using specialist Fraud, AML and Transaction Monitoring knowledge and subject matter expertise
• Support the delivery of key procedure updates into third party suppliers (TPAs) of KYC/CDD activities, including definition of requirements and oversight of planning and delivery schedules
• Oversee the implementation of robust TM typologies across business teams and TPAs/TAs.
• Act as a point of contact for the business where typology changes are required.
• Log and track all TM and Fraud typologies implemented across the Life business.
• Maintain up-to-date knowledge of industry best practices and share knowledge with the team to enhance their skills and expertise.
• Conduct real-time and historical transaction monitoring and flag potentially suspicious transactions.
• Conduct level 1 transaction monitoring alert reviews and discounting.
• Manages conflicts that may impact delivery
• Challenges upwards given knowledge of delivery and awareness of complex systems and the broader picture
• Identifies and anticipates need for changes to continuously improve quality and efficiency of output
• Manages resources and risks using expert judgment, know-how and experience

Skill Requirements:

• Significant experience within / understanding of financial crime risk management controls, specifically associated with Transaction and Fraud monitoring.
• In-depth and demonstrable knowledge and experience of both fraud and anti-money laundering best practices
• To work with the technical & operational areas to co-create and refine fraud and AML risk frameworks across key journeys which inform priorities and protect customers and the business
• To agree and implement processes which integrate with Second Line of Defence, (2LoD), oversight and partner organisation’s fraud teams to monitor transactions, investigate alerts, develop interventions, reduce false positives & increase our effectiveness in detecting suspicious transactions
• Understand how complex data sources connect, to build in automation and to develop a capability to successfully isolate suspicious transactions and behaviours
• Build scalable and repeatable solutions that can be introduced in new areas/journeys/products, in line with our focus on building a centre of excellence

• Significant experience overseeing financial crime control implementation and change management.
• Significant experience within / understanding of operational financial crime teams.
• Ability to demonstrate deep subject matter expertise on anti-money laundering, counter-terrorist financing, and KYC regulations.
• Excellent written and verbal communication skills and ability to convey complex information to stakeholders at all levels.
• Strong organisational and coordination skills.