Team Leader - Risk & Compliance

Position: Team Leader – Risk & Compliance
Job Responsibilities:
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Deploying Processes & Policies for Privacy Security Management System to comply to Data Protection requirements
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Deploying ISO 27001/PCI DSS/COPC certification for the entity and conducting detailed Internal audits basis ISO 27001, COPC & data protection guidelines for BPO vertical
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Conducting Contractual Audits for the processes in the entity and interact with process owners and help in closure of audit gaps
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Provide training to new team members on Privacy & Information Security & Internal Audits methodology
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Prepare and maintain regular functional compliance cadence with leadership
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Should be able to identify trends through data analysis and be able to incorporate in the reports/reviews
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Proactively identify and share process Improvement ideas in order to mitigate Risks and implement controls
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Attending client calls/meetings and act as front face for weekly/monthly/adhoc client interactions / reviews
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Should be able to conduct independent fraud investigations and should be well versed with different investigation techniques and criticalities
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Should know how to document detailed investigation summaries and maintain stringent timelines
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Should have good knowledge of conducting Risk Assessments to identify prevailing risks in the system and publishing final risks to Operations and Client
Knowledge, Skills, Other Abilities:
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Should have conducted Internal Audits
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Should have excellent communication, presentation & excel skills
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Should have an analytical capability
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Should be a quick learner
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Should be comfortable with rotational shifts
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Should be fluent in English (written and verbal)
Relevant Experience & Desired Education:
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Minimum 3-5 years of relevant experience in driving and implementing Risk and Compliance Policies & Audits
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Graduate – Any specialization
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, colour, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.