Sr Analyst Due Diligence

The Role: Due Diligence, Sr. Analyst

The Team: The OSTTRA Technology team is composed of Capital Markets Technology professionals, who build, support and protect the applications that operate our network.  The technology landscape includes high-performance, high-volume applications as well as compute intensive applications, leveraging contemporary microservices, cloud-based architectures

The Impact: Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets

What’s in it for you: We are looking for highly motivated professionals who will strengthen our specialisms, and champion our uniqueness to create a company that is collaborative, respectful, and inclusive to all. You will have 2-5 years’ experience of Due Diligence to meet the needs of our expanding portfolio of Financial Services clients.  This is an excellent opportunity to be part of a team based out of Gurugram and to work with colleagues across multiple regions globally.

Responsibilities:

• Assist in the creation and maintenance of a centralized library of responses within applicable internal tool/s
• Collaborate with and collect data from SMEs across various departments to complete responses, when necessary
• Ensure that responses are accurate, timely, and comply with company standards
• Taking ownership to deliver high-quality responses by performing quality checks on draft and final documents
• Gather information on policies, products/services, and maintain an up-to-date and well-organized repository for team and stakeholder use.
• Facilitate calls with customers and appropriate SMEs as needed to resolve outstanding customer information requirements.
• Escalate issues to manager and other stakeholders promptly as needed
• Provide metrics reporting, tracking of metrics for the measurement of volume and type of requests, information gaps, and the effectiveness of team processes
• Continuously identify improvements to the process to increase efficiency
• Manage and prioritize multiple responsibilities and deadlines; maintain comprehensive records of responses and disclosures and associated metrics
• Respond to ad-hoc customer inquiries
• Assist with other Third Party Risk Management activities as needed

What We’re Looking For:

• Overall 3-6 years of relevant experience in vendor/customer due diligence

• Understanding of global financial markets and products
• Strong customer/relationship management skills
• Ability to drive/manage work in a matrixed environment
• Excellent verbal and written communications skills
• Comfortable working with stakeholders at various levels
• Highly organized and strong attention to detail
• Continuous Improvement mindset
• Knowledge of Third-Party Risk Management concepts. Knowledge of Customer DDQs, and associated control areas
• Self-starter able to work with minimal guidance and supervision
• Process development and process improvement skills
• Strong project/program management skills
• High proficiency in the MS Office Suite (Outlook, Word, Excel, PowerPoint, Project). Experience with ServiceNow, SharePoint, Visio, Jira a plus
• Experience with due TPRM related support tools (e.g., Loopio, Panorays, Tugboat, TruSight, KY3P, Ariba)
• Comfortable working with stakeholders at all levels
• Ability to prioritize multiple requests from a variety of sources and prioritize those tasks to meet applicable deadlines
• Technology aptitude
• Working knowledge of industry information security and privacy standards including, NIST assessments, ISO audits/certifications, and SOC audits a plus

The Location: Gurugram, India