Manager, Distribution Compliance

Manulife Distribution Compliance team in Hong Kong is responsible for ensuring that sales activities conducted by agents, brokers, and bank partners adhere to applicable laws, regulations, and internal standards. The team provides compliance oversight, conducts monitoring and investigations, and offers guidance on regulatory requirements and best practices.
Manulife Hong Kong is seeking a Manager, Distribution Compliance to provide compliance support for matters relating to Hong Kong Distribution Operations (“DO”).
Position Responsibilities
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Drive necessary changes for DO to comply with evolving compliance and regulatory requirements in Hong Kong and Macao (including IA, MPFA, and the Monetary Authority of Macao).
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Assist in conducting investigations on distributors and recommend appropriate disciplinary actions.
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Liaise with local regulators and law enforcement agencies, including handling regulatory enquiries.
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Provide practical and sound compliance advice and support on DO’s business initiatives, as required.
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Conduct compliance monitoring and testing on distributor conduct and DO’s internal controls.
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Review and draft compliance communications and training materials; deliver training sessions as required.
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Assists senior level team members with tasks and assignments as needed
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Assist in compliance-related projects as needed.
Required Qualifications
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Bachelor’s degree or professional qualification, preferably in investigation, internal audit, law, or related disciplines.
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Minimum 5 years of experience in compliance, investigations, internal audit, or legal roles within the financial services industry.
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Sound knowledge of insurance regulatory requirements; experience in dealing with regulatory authorities is an advantage
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Experience with data analytics, database tools, dashboards, and SharePoint maintenance is an asset
Preferred Qualifications
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Strong analytical and problem-solving skills.
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Excellent communication and interpersonal skills; able to influence stakeholders.
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Ability to work independently under deadlines.
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Proactive, detail-oriented, and adaptable.
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Practical knowledge of data analytics for compliance monitoring and reporting.
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Strong data visualization skills and ability to manage and maintain data and documents in SharePoint.
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Proficient in English and Chinese.
When You Join Our Team
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We’ll empower you to learn and grow the career you want.
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We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
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As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife And John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
Working Arrangement
Hybrid