FinCrime Analyst

FinCrime Analyst (Account Protection)

About the role

The Financial Crime Operations department is at the forefront of Revolut’s efforts to keep customers and their money safe. These special agents work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology, we aim to prevent financial crime in a way the financial world hasn’t seen so far.

We're looking for a Financial Crime Analyst to manage our enhanced due diligence processes. As part of our Cybersecurity team, you'll work with those affected by fraud, conducting thorough investigations, acting promptly to ensure cases are resolved appropriately, and reporting fraud discovery along the way.

We’re a global fintech, so we have to be available 24/7. That sometimes means working nights and weekends. We’ll compensate you for night shifts, but we understand this still isn’t for everyone so please bear that in mind before applying.

Up for the challenge? Let’s get in touch.

What you'll be doing

• Detecting and reporting suspicious activity, including the predicate offences to money laundering and terrorist financing
• Identifying and analysing alerts generated by the monitoring system to identify potentially suspicious activity
• Escalating red flags and potential risks to the escalations team
• Driving various projects to improve processes and procedures within the team
• Assessing cases of account takeover, authorised push payment, and first-party fraud or mules
• Contacting external partners to try and recover victims' funds
• Deciding on the refund eligibility for each customer
• Handling sensitive or confidential information

What you'll need

• Fluency in English
• Excellent communication and writing skills
• 1+ years of experience in financial crime
• The ability to multitask, work well under pressure, and within tight time frames
• A willingness to work different shifts
• The ability to work together with multiple compliance teams in a dynamic, international environment