FCC TM & Fraud Analyst Role

Responsibilities:

• Develop risk-mitigating typologies and risk-based scenarios in line with BU EWRA output.
• Support the development of TM and Fraud typologies and threat-based scenarios on an ongoing basis, leveraging intelligence provided by the 2LoD Investigations team.
• Support the implementation of robust Fraud prevention and detection measures across business teams and TPAs/TAs.
• Support the implementation of robust TM typologies across business teams and TPAs/TAs.
• Log and track all TM and Fraud typologies implemented across the Life business.
• Upskill and maintain up-to-date knowledge of industry best practices and share knowledge with the team to enhance their skills and expertise.
• Conduct real-time and historical transaction monitoring and flag potentially suspicious transactions.
• Conduct level 1 transaction monitoring alert reviews and discounting.
• Manages and motivating others to ensure quality of delivery to customers and stakeholders
• Delivers expert advice or service, using specialist knowledge and subject matter expertise
• Applies judgement to deliver outcomes, evaluating a range of potential solutions, considering the impact for customers, cost and risk
• Manages conflicts that may impact delivery
• Challenges upwards given knowledge of delivery and awareness of complex systems and the broader picture
• Identifies and anticipates need for changes to continuously improve quality and efficiency of output
  

• Good knowledge of industry best practice, good networks/links with external bodies and individuals

• Excellent organizational skills, with the ability to handle complex projects in a multi-tasking environment and meet deadlines while delivering high quality results

• Ability to review, analyze and share insight on technical and thematic reports, research and legislation/regulations with diverse constituencies within the organization

• Excellent written and oral communication skills (Face to face and via the telephone or video-conference)

• Ability to manage conflicting objectives and work to pressured deadlines

• Pragmatic without compromising functional goals and professional requirements

• Ability to operate remotely, in a diverse and multi-cultural environment

• Excellent Microsoft Office skills (Word, Excel and PowerPoint)

Skill Requirements:

• Experience within / understanding of financial crime risk management controls, specifically associated with Transaction and Fraud monitoring.
• Experience overseeing financial crime control implementation and change management.
• Experience within / understanding of operational financial crime teams.
• Ability to demonstrate knowledge of anti-money laundering, counter-terrorist financing, and KYC regulations.
• Sound written and verbal communication skills and ability to convey complex information to stakeholders at all levels.
• Sound organisational and coordination skills.
• To work collaboratively with colleagues and take personal accountability to maintain and enhance controls you are responsible for to support improvement of the overall control environment, customers outcomes and a reduction in M&G’s operational risk
• To work with the technical & operational areas to co-create and refine fraud risk frameworks across key journeys which inform priorities and protect customers and the business
• To agree and implement processes which integrate with 2nd line oversight and partner organisation’s fraud teams to monitor transactions, investigate alerts, develop interventions, reduce false positives & increase our effectiveness in detecting suspicious transactions
• To create the operational capability to support that activity across all COO Operational areas
• To support the design of the enterprise wide target operating model (and associated business case) to make this a permanent feature