Employee Fraud Investigation Investigator

We are looking for a committed and experienced Employee Fraud Investigation (EFI) Investigator to join our Employee Fraud Investigation Team, part of our Economic Crime Strategy function.
In this role, you will lead investigations into employee related fraud, making sure every case is handled professionally, efficiently and in line with both regulatory requirements and our internal standards.
You will play an important part in protecting the Society, our members and our colleagues by identifying and responding to potential cases of employee fraud. You will manage investigations from start to finish and contribute to improving how we prevent and detect fraud, helping us keep the Society safe and resilient.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time,
based at either our Swindon, Northampton or Dunfermline office.
Whilst these locations are where we are primarily looking to fill the role, if you’re an internal applicant based in a different location we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to
hybrid working here
.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
What you’ll be doing
A typical day will see you leading end-to-end investigations, from the first alert through to a clear and fair outcome. You will review and action fraud alerts, gather and analyse evidence, interview colleagues and produce high quality reports that support well informed decisions.
At times you will prepare evidence files and statements to support criminal investigations, working closely with insurers, loss adjusters, Group Legal and HR partners. You will also collaborate with teams across the Society to identify fraud risks, assess emerging threats and help improve how we prevent and detect fraud. Throughout, you will balance a varied caseload and build strong working relationships that help keep the Society safe.

About you

For this role, you will have:
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Significant investigative experience within fraud, conduct or financial crime
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Experience conducting interviews and producing structured, high-quality reports
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Strong analytical skills with the ability to interpret data and evidence
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Experience preparing evidence, files or statements to support potential criminal investigations
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The ability to manage multiple investigations simultaneously while balancing time pressures
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Proven ability to work in line with regulatory requirements and internal standards
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Experience engaging and influencing a wide range of stakeholders, including senior leaders, Group Legal, HR partners, insurers and Loss Adjusters
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The ability to identify fraud risks, assess emerging threats and support improvements in fraud prevention and detection
Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:
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Feel what customers feel
- We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
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Say it straight
- We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
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Push for better
- We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
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Get it done
- We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes
You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.
The extras you’ll get
There are all sorts of employee benefits available at Nationwide, including:
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25 days holiday, pro rata
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Access to private medical insurance
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A highly competitive pension to help you build a strong foundation for retirement
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Access to an annual performance related bonus
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Training and development to help you progress your career
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A great selection of additional benefits through our salary sacrifice scheme
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Life assurance to provide peace of mind for you and your loved ones in the event of your death
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Wellhub – access to a range of free and paid options for health and wellness
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Up to 2 days of paid volunteering a year
Banking – but fairer, more rewarding, and for the good of society
We forge our own path at Nationwide.
As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.
If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.
At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.
We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.
What to do next
If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.
We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.