Delivery Manager KYC

DELIVERY MANAGER-BANKING AND INSURANCE OPERATIONS

Your role and responsibilities

You will be responsible for owning the operations function of the risk and compliance practice and managing the SLAs on production and quality. You will manage the production and quality outcome of the project along with the below.

·       Be well versed with KYC and AML processes at an SME level.

·       Structure and execute all training requirements from new and existing accounts.

·       Ensure robust compliance reporting for training functions at an analyst level.

·       Create approved QC/QA plans and agree with clients.

·       Develop the QC/QA process where required to be compliant with requirements.

·       Drive quality improvements by creating action plans based on RCA.

·       Manage accountability plans and PIPs.

·       Review and update policy and procedure documents.

·       Create robust quality reporting with error trend analysis.

·       Suggest/implement process improvement ideas and drive the culture in the team.

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

·       Experience in financial crimes (prevention) and compliance

·       Overall, of 13+ years and 8-10 years of relevant experience in AML/KYC.

• Good Knowledge of US/UK regulatory policies.

·       Lean/Six Sigma trained/certified – not mandatory.

·       ACAMS certified - preferred.

Preferred technical and professional experience

·       AML/KYC workflow and related tools.

·       Preferred international banking experience.