Customer Due Diligence Lead

Who are we?

FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and 
cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever-
evolving cryptocurrency landscape.

Responsibilities

• Assist the MLRO in keeping the Customer Acceptance and Sanctions screening policies and procedures updated
• Reviewing new regulatory requirements, identifying gaps, and designing plans on how to mitigate such gaps
• Provide advisory on Customer Due Diligence and sanctions screening to internal stakeholders as needed
• Deliver Customer Due Diligence and Sanctions training to staff
• Responsible for carrying out customer due diligence prior to onboarding of new customers, and update such reviews during the ongoing due diligence for existing customers
• Conduct enhanced due diligence for high risk clients
• Monitor for sanctions, negative media and PEPs, and ensure that such monitoring lists are kept up to date in line with regulatory requirements
• Discounting, through properly documented rationale any hits arising from the monitoring for sanctions, negative media and PEPs
• Review and assist inbound due diligence requests from our partners and coordinate responses  
• Analyze complex transactions and due diligence documents
• Proactively seek and develop greater productivity and enhancements where possible through process improvements and/or  technological enhancements
• Analyze complex transactions and due diligence documents
• Support regional onboarding teams on ad hoc Customer Due Diligence control projects and management reporting
• Assist in remedial action programs to enhance AML/CFT control frameworks;
• Liaise with internal stakeholders such as Institutional Coverage (IC), Sales, Business Operations, Products, Engineering, Group Compliance and Legal
• Assist in the compilation of reports to the Board and regulators, extracting of data, replying to requests for information from regulators and assists during thematic reviews of the regulators

Success

• As an Customer Due Diligence Lead, you’ll be part of a global network of compliance officers and a key contributor to the success of the Firm’s Customer Due Diligence program
• To be successful in this role, you must work well under pressure and have excellent communication skills
• You will need to be flexible and work well with sometimes shifting priorities.
• Be open to providing coverage when team members are on holiday or out of the office

Required Qualifications

• 3 to 5 years work experience in a compliance related role preferably within a financial institution, consultancy firm or regulator. Familiarity with the operations of the crypto, investment or banking sector/s will be considered an asset
• Qualification relating to financial services or compliance
• Strong oral and written communication skills
• Good judgment and analytical skills
• Strong follow up skills and ability articulate in a clear and timely manner
• Team player
• Genuine interest in Digital Assets and blockchain technology