CDD Risk Manager 2

We are seeking an experienced Risk & Control Manager who will lead a team responsible for all risk management activity across 1LoD CDD processes, systems and controls.

The successful candidate will possess a deep understanding of regulatory compliance, risk management frameworks and a proven track record in building a leading team. A key focus will be supporting the Director of Advisory & Oversight to establish and enhance key oversight activities including ongoing risk portfolio analysis.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the team

Our Legal, Risk, Compliance and Audit teams ensure we're doing business the right way. They help us balance a healthy risk appetite, so we're empowered to expand our horizons.

What you'll own

Leadership

• Lead and develop a high performing team through effective talent acquisition, onboarding and training programmes.
• Implement performance management frameworks, including clear performance objectives, regular performance reviews and career development plans to build a high performing function.
• Foster a collaborative and inclusive team culture that promotes open communication, knowledge sharing and professional growth.
• Cultivate a customer-centric culture with a strong understanding of risk and an innovative, proactive mindset to balance regulatory objectives and exceptional customer experience.
• Develop and maintain an open and positive relationship with internal and external stakeholders, as necessary.
• Identify areas of improvement and emerging threats and develop comprehensive training programmes to enhance capabilities and expertise.

Governance & Management Information

• Establish 1LoD CDD Risk Forum providing oversight of key management information and acting as an escalation point to 2LoD.
• Provide a singular view/ mechanism to review (check & challenge) key performance metrics and early warning indicators (KRI, Issues, Events, Audit etc).
• Track the resolution of issues arising from internal and external audits, assisting with remediation efforts and ratifying treatment strategies where relevant.

Risk Management

• Support CDD Operation in all risk management activities and champion best practices.
• Collaborate with 2LoD receiving outputs of Horizon Scanning activities including the oversight of action tracking.
• Lead the Policy/Standards Consultation & Gap Analysis supporting CDD in the understanding of gaps and expectations to close-out, achieved through oversight of Gap Actions Plans and ongoing governance.

Continuous Improvement

• Proactively identify key areas of optimisation to improve processes and the customer experience to gain efficiencies and reduce customer friction.
• Monitor the ongoing risk management framework to identify any enhancement opportunities or non-value add information to streamline reporting.

Reporting and Documentation

• Create and maintain a 1LoD CDD Hub, acting as a repository for all relevant financial crime documentation, ranging from operating procedures/ best practice guides to policies, news and events.
• Define and maintain Portfolio Analysis across the Enterprise, including High-Risk Verticals, for the ongoing assessment of financial crime exposure and management.

Training and Development

• Undertake 1LoD CDD Learning Needs Assessment incorporating a CDD Skill Matrix to understand skills exposure and support personal development.
• Manage the development and delivery of appropriate project plans to assist in the delivery of continuous improvement.

What you bring

Essential

• Minimum of 5 years' experience in regulatory compliance and operational roles with a strong focus on financial crime prevention and risk management.
• Proven experience in managing and leading teams in a fast-paced environment.
• Knowledge of financial crime regulations, including AML, KYC, and other relevant regulatory requirements.
• Relevant professional qualifications e.g. Diploma in AML or Financial Crime, CAMs certification.
• Experience in managing a portfolio of multiple risks with strong stakeholder management skills to ensure conflicts and competing prioritises are managed appropriately.
• Producing and presenting management information reports across defined reporting cycles to inform decision making and highlight key trends.
• Proven track record in managing procedures and updates related to financial crime prevention.

Desirable

• Experience in payment services.
  Familiarity with regulatory bodies including FCA or DNB.
• Relevant professional qualifications e.g. Diploma in AML or Financial Crime, CAMs certification.
• Experience using tools such as Orbis, Fenergo, Actimize, Salesforce.