Associate Team Lead

Associate Team Lead, Onboarding and Credit Operations

Job Description

This is an overnight shift. At Bluevine, we pride ourselves on our collaborative culture, which we believe is best maintained through in-person interactions and a vibrant office environment. All of our offices have reopened in accordance with local guidelines. In-office days will be determined by location and discipline.

About the Role:

As an Associate Team Lead for Onboarding and Credit Operations at Bluevine, you will be scaling our operations and ensuring we are meeting policy requirements. Bluevine is looking for a leader who will be responsible for the critical review of client files throughout the application process and account life-cycle. You will oversee the gathering and analyzing of data to verify the identity of Know your Customer (KYC) and Know your business (KYB) for CDD and EDD & Credit Operations. You will work alongside a motivated team and are exposed to all aspects of FinTech operations in a high-growth startup environment.

What You’ll Do

Provide support for daily onboarding operations, ensuring 100% accuracy
Research and resolve client inquiries related to existing accounts and current onboarding applications on behalf of the CS Management team in a timely manner
Create standard operating procedures for risk processes
Leverage inter-departmental relationships to deliver elegant solutions that create operational synergies
Support with application processing and improve procedures as a subject matter expert
Analyze bank data, conduct KYB and KYC on all applicants within the required SLAs
Work within your function as a leader to partner teams
Work on difficult assignments that require independent judgment and analysis & seek out opportunities to automate or simplify complex processes
You will be expected to consistently deliver useful feedback to your direct reports, peers, and manager in a way that strengthens relationships and enables projects to advance more quickly
Lead and direct group conversations around complex problems, goals, and ideas. You keep the team on track and focused on delivering actionable next steps
Assist analysts to perform extensive due diligence using internal Database and public domain in accordance with regulatory standards
Manage a team of analysts and ensure efficient and effective onboarding procedures.
Conduct regular reviews of onboarding procedures to ensure they remain up to date and effective

What We Look For

4+ years of DDA Onboarding / Credit Risk experience, ideally within the credit / DDA, consumer/business lending, banking, or similar spaces.
Leadership experience within banking operations is a plus
OFAC / Sanctions related experience is a plus
Electronic/FinTech or Financial Services experience preferred
Bachelor’s degree in Business Administration, Finance, Economics, Accounting
Proficiently uses Excel to create spreadsheets, models, and reports
Relishes solving tough problems that have no obvious solutions and deals well with ambiguity
Proficiently uses Excel to create spreadsheets, models, and reports
Strong problem-solving skills & able to clearly and effectively communicate verbally and in writing
Impeccable judgment and acute attention to detail