Full Time

Analyst AML KYC Advisory

Bangalore
India

Value Preposition

  • Be at the Forefront of Quality Control Team: Perform end to end quality control review for New and existing clients. Perform KYC 1st LOD, Onboarding, Quality control and ongoing maintenance of all commercial client information files (CIFs), deposit products, online banking & cash management services function for all clients onboarded within the bank.
  • Shape the Future of Quality Control Team: Contribute to the continuous improvement of the process

Job Details

Position Title: Analyst - Client Advisory Services

Career Level: P1Job Category: Associate

Role Type: Hybrid

Job Location: Bangalore

About The Team

We are KYC 1st LOD, who performs Onboarding, Quality control and ongoing maintenance of all commercial client information files (CIFs), deposit products, online banking & cash management services function for all clients onboarded within the bank. This team will be based out of Bangalore

Impact

Client Advisory Services team is a community of dedicated professionals committed to safeguarding our organization's by making sure all clients Onboarded are as per the regulations. Our values — inclusivity, transparency, and excellence — drive everything we do. Join us and make a meaningful impact on our CAS Quality Control Team.

Key Deliverables

An Analyst - Client Advisory Services is part of a First Line of Defense (FLOD) team, accountable for reviewing and verifying the identify of a client. Responsibilities of the analyst includes conducting Know Your Client (KYC) reviews by researching client information, analyzing client documentation/records for adherence to regulatory rules on both new and existing clients, serving as the first point of contact for client outreach related to KYC information needed, engaging relationship teams and other internal regulatory or operational teams as needed, and coordinating satisfactory resolution of any outstanding items to comply with regulatory requirements. An Analyst CAS is responsible for facilitating regulatory adherence by effectively delivering current, accurate, and timely resolutions of missing or outdated information. Requests for information and KYC review may be received through a variety of internal channels and resolutions are generated by researching, collecting updated information, analyzing records, executing updates, or escalating issues typically guided by precedent and/or established procedures. Analyst CAS perform assigned functions under limited supervision and ensures adherence to all regulations, procedures, policies, and job-aids. May serve as a resource for team members and leverages knowledge to detect areas for improvement. Support is provided to clients across multiple business units including Startup Banking, Technology, Life Science, Wine, Global Fund Banking, Equipment Financing, Rail, and Wealth Management. As a “FLOD” function, team provides support to Second Line of Defense “SLOD” teams. Daily Operations – Performs ID&V, reviews client records for completeness, accuracy, and adherence to KYC requirements. Collects updated information from client and coordinates operational efforts required to update records within established guidelines. Conducts real-time QA audits on all high-risk customers’ Enhanced Due Diligence packages for compliance with Client Onboarding and AML and Sanctions Compliance policies and procedures. Restricts and close deposit accounts, as indicated by policy, for non-compliance activities. May also perform investigatory due diligence of alerts generated from KYC activities. Formulates responses or implements action under limited supervision which may result in the inquiry being resolved during initial contact or may perform additional research, problem solving by precedent, or escalation to other internal partners.

  • 24/7 Rotational Shifts: Ensure round-the-clock security coverage by working on a rotational schedule.
  • Performing validation and/or quality control checks for all accounts onboarded in the bank in line with the global KYC standards across jurisdictions
  • Communicate effectively with various cross-functional business team partners and bank clients. You will serve at the forefront of our client’s experience and ensure all information is accurate before onboarding the client.
  • Research and reach out to your colleagues if any critical information is missing to comply with regulatory requirements. Setting expectations and delivering consistent follow up to ensure completion of the application is a critical deliverable in this role.
  • Utilize your organization skills to track response and follow through with case resolution and use problem-solving skills to handle issues with diplomacy, tact and efficiency.
  • Play a major role in mitigating firm and client risk; as a result, you will use effective research skills while managing the client experience and internal partner expectations.
  • Share joint accountability with one’s direct manager for goal development, training initiatives, and partner feedback.

Skills And Qualification

Functional Skills:

  • Thoroughly understand & exhibit intelligent use of various system tools and procedures. Proactively highlight threats & compliance issues to the management in a timely manner. Successfully meet tight SLAs as required by the operational management requirements.
  • Team Player: Support peers and department management.
  • Problem Solving mindset
  • Communication: Excellent verbal, written, and interpersonal communication skills.
  • Attention to Detail: Ensure accuracy and thoroughness in all tasks.

Technical Skills

Ensures adherence to all regulations, procedures, policies, and job-aids.

A Subject Matter Expert and Technical Resource who Identifies and recommends potential process improvements. Provides clients and internal business partners directions as needed. An Analyst CAS has upskilled beyond general or routine requests to handle multiple and more complex cases, inquiries, or business structures.

  • Maintenance of CIF records and performing end to end KYC & Onboarding/QC checks.
  • Providing operational support to clients & business partners consistent with bank policy & procedures
  • Good understanding of the standard AML/KYC practices followed globally
  • Solid understanding of Bank products, regulations, department processes & procedures

Relationships & Collaboration

Coordinates all communication among front/second line compliance teams, relationship teams, internal operations, and clients to maintain current and accurate client records in alignment with KYC requirements. Supports the Document Management process through the creation and maintenance of job-aids/procedures. Participates in meetings, other duties, or special projects as assigned by management.

Reports to: Senior Manager KYC

Partners: Cross-functional teams

Accessibility Needs

We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.

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First Citizens India